Privacy Policy
Effective date: September 10, 2025
Zero One Software W.L.L. (“Zero One”, “we”, “us”) cares about your privacy. This notice explains what personal data we collect through our website and services, how we use it, and the choices you have. It is written to reflect the requirements of Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016) and other applicable laws.
Who we are & contact
Controller: Zero One Software W.L.L., Doha, Qatar. Email: info@zeroone.qa.
What we collect
- Contact data you submit (name, email, phone, message) via forms or email.
- Commercial data if you buy licenses or services from us (subscription details, tenant info, support tickets, invoices).
- Usage & device data from our website (IP address, pages viewed, browser type) collected via server logs and limited cookies/analytics.
- Communications and files you share with us during presales, projects, or support.
Why we use your data (legal bases)
- To respond to inquiries and provide proposals (legitimate interests / pre‑contract steps).
- To perform contracts with you, including provisioning Microsoft licenses and delivering projects.
- To operate and secure our website and systems (legitimate interests and legal obligations).
- To send service notices and important updates (contract / legitimate interests). We only send marketing with consent where required, and you can opt out at any time.
Cookies & analytics
We use essential cookies for site functionality and may use privacy‑respecting analytics to understand aggregate usage. You can control cookies through your browser settings. Some features may not work without essential cookies.
Sharing your data
- Microsoft and other vendors when needed to provide CSP licensing or cloud services.
- Service providers (e.g., hosting, email delivery, analytics) under contracts that protect your data.
- Professional advisors and authorities where required by law or to protect rights and safety.
- Business transfers in connection with a corporate transaction, as permitted by law.
International transfers
Your data may be processed outside Qatar (for example in Microsoft Azure regions). Where we transfer data internationally, we use contractual and organizational safeguards appropriate under applicable law.
Retention
We keep personal data only as long as needed for the purposes above and to meet legal/accounting requirements. Typical retention: inquiry data (up to 24 months), project and billing records (up to 10 years), and support logs (up to 36 months), unless a longer period is required by law or to establish/defend legal claims.
Security
We apply administrative, technical, and physical controls designed to protect personal data, including access controls, encryption in transit, and secure development practices. No system can be 100% secure; please contact us immediately if you believe your account or data has been compromised.
Your rights
Subject to applicable law, you may have rights to access, correct, delete, or object to certain processing; to withdraw consent (where processing is based on consent); and to lodge a complaint with the competent authority. We will respond to verifiable requests within the timeframes required by law.
Children
Our site and services are not directed to children, and we do not knowingly collect data from individuals under the age permitted by law.
Changes
We may update this notice from time to time. We will post the new version on this page and update the “Effective date.”
How to contact us
Email info@zeroone.qa or write to us in Doha, Qatar.